Privacy policy

Who we are

GigQuill ("we", "us") is a writing assistant for freelancers, available at gigquill.com and as a Chrome extension. GigQuill is not affiliated with, endorsed by or connected to Upwork. Questions about this policy go to [email protected].

What we collect

Your account

• Your name, email address and password. Passwords are stored hashed, never in plain text.
• If you sign in with Google: your Google account ID, name, email address and profile picture link. We never see your Google password.
• Your freelancer profile and any specialized profiles: the text you write about your skills, rate and projects, including answers you choose to remember, and your dealbreakers.
• Your plan, remaining checks and credits.
• Invites: your invite code, who invited you (if anyone), and whether an invite earned its bonus. People you invite see nothing about you, and you only see counts, not who joined.

What you analyze

• When you click Analyze, Check my draft or Audit my profile, the text of the Upwork page in front of you and its address. For a draft check, also the cover letter you wrote in Upwork's box.
• The results: scores, red flags, suggested bids, proposal drafts, your edits and rewrites, and the answers you give to personalize them.
• Client messages you paste to draft a reply, and the follow-ups, replies and interview prep GigQuill writes for you.
• Whether you rated a draft good or bad.
• Your proposal tracker: the status you set (sent, replied, hired), and the Connects spent and amount earned if you enter them.
• How many tokens each request used, so we can understand our costs.

Automatically

• Session data for signed-in users: your IP address and browser details, used to keep you logged in and your account secure.
• Server error logs, kept for 14 days, used to fix problems.
• Privacy-friendly visit statistics from Cloudflare Web Analytics, which doesn't use cookies to track you across sites.

Waitlist

If you joined our early-access list, we keep the email, platform and answers you gave until you ask us to remove them.

What the Chrome extension does

• It only runs on upwork.com pages, and only reads the page when you click one of its buttons. It doesn't read pages in the background, track your browsing or collect your history.
• It inserts a draft into Upwork's cover letter box only when you click Insert. It never clicks, applies or submits for you.
• On your computer it stores only the GigQuill server address and your login code, in Chrome's extension storage. It never sees or stores your Upwork password.

GigQuill's use of information received through the extension adheres to the Chrome Web Store User Data Policy, including the Limited Use requirements. We use it only to provide the features you click, and we don't use it for advertising or sell it.

How we use your data

• To score jobs, write and check proposals and audit your profile when you ask.
• To run your account, apply plan limits and show your tracker and statistics.
• To keep the service secure, prevent abuse and fix errors.
• To email you about your account: confirming your address, password resets, a welcome email and a note when you're running low on checks.
• To send a weekly summary of your proposals, if you're active that week. You can turn it off in Settings or with the link in the email.

We don't sell your data, and we don't use it for advertising.

Who we share it with

Only the services that run GigQuill, and only what they need:

• Anthropic (Claude), which processes the page text, your profile and drafts to produce each result. Under Anthropic's commercial terms, data sent through its API isn't used to train its models.
• Google, only if you choose to sign in with Google.
• Cloudflare, which delivers the website and provides the visit statistics above.
• Our hosting provider, where the app and its database run.
• Resend, our email provider, to send account emails.
• Our payment provider, when you buy a plan or credits. It handles your card details; we never see or store them.
• Google Fonts and Bunny Fonts, which serve the website's fonts and receive your IP address when they load.

We may also share data if the law requires it.

How long we keep it

Your account data and analyses are kept until you delete your account. Error logs are kept for 14 days. Payment records may be kept longer where the law requires it.

Your choices and rights

• Edit your profile and drafts at any time in your dashboard.
• Disconnect the extension from your dashboard, which cancels its login code.
• Delete your account in Settings → Profile. This permanently deletes your profile, analyses, drafts, tracker and extension login codes.
• Download a copy of your data at any time in Settings → Profile → Download my data.
• Ask us to correct or remove anything by emailing [email protected].

Security

The site runs over HTTPS, passwords are hashed, and the extension's login code can be cancelled at any time. No system is perfectly secure, so please use a strong, unique password.

Children

GigQuill is for freelancers aged 18 and over, the same as Upwork. We don't knowingly collect data from children.

Changes

If we change this policy in a way that matters, we'll update the date above and tell signed-in users before the change takes effect.